Privacy Policy — How 8ubd Protects Your Data
At 8ubd, your privacy is a fundamental commitment, not an afterthought. This Privacy Policy explains exactly what personal information we collect from players in Bangladesh, why we collect it, how we use and store it, and what rights you hold over your own data. We recommend reading this document in full before creating your account.
Every byte of data transmitted between your device and the 8ubd platform is protected by industry-standard TLS/SSL encryption. Your personal details and payment credentials are never transmitted in plain text.
8ubd does not sell, rent, or trade your personal data to external marketing companies or data brokers. Data is shared only with trusted service providers who are contractually required to protect it.
We collect only the personal data that is strictly necessary to operate your account, comply with identity verification requirements, process payments, and maintain platform security.
8ubd uses only essential and analytics cookies. We do not deploy aggressive third-party advertising trackers. You can review cookie usage and adjust your browser settings at any time.
You may request a complete copy of the personal data we hold about you, request corrections to inacc urate information, or request permanent deletion of your account data by contacting our support team.
Identity verification (KYC) data submitted to 8ubd — including NID scans and payment method details — is stored in encrypted form and used exclusively for verification and fraud prevention purposes.
Information We Collect
When you register and use the 8ubd platform, we collect certain categories of personal information in order to operate your account, verify your identity, process payments, and maintain the security of the platform. We do not collect personal data beyond what is necessary for these purposes. The categories of information we may collect include the following:
Registration Data
When you create an 8ubd account, you are required to provide your full legal name, date of birth, email address, mobile phone number (including the country code for Bangladesh, +880), and a chosen password. This information is used to establish your account identity and to communicate with you about your account activity, promotions, and platform updates.
Identity Verification (KYC) Data
Before processing your first withdrawal, 8ubd is required to verify your identity. You will be asked to submit a scanned copy or photograph of one of the following documents: your Bangladesh National Identity Card (NID), a valid passport, or a Bangladesh driving licence. Where required, we may also request a proof of address document such as a recent utility bill or bank statement issued within the preceding three months.
Payment Data
When you make a deposit or request a withdrawal, we collect information about the payment method used. For mobile financial services such as bKash, Nagad, Rocket, and Upay, this includes the registered mobile number. For card payments via Visa or Mastercard, only partial card details (last four digits, expiry date, card type) are stored — full card numbers are handled exclusively by our PCI-DSS compliant payment processors and are never stored on 8ubd servers.
Device and Technical Data
When you access 8ubd through a web browser or mobile device, our systems automatically log certain technical information including your IP address, device type, operating system version, browser type and version, screen resolution, and time zone. This data is used for security monitoring, fraud detection, and improving platform performance for players accessing from Dhaka, Chittagong, Sylhet, and other locations across Bangladesh.
Behavioural and Usage Data
We collect data about how you interact with the 8ubd platform, including the games you play, the betting markets you access, session duration, deposit frequency, and the pages you visit within the platform. This information is used to personalise your experience, identify responsible gaming concerns at an early stage, and improve the products and services we offer.
Communications Data
If you contact 8ubd support via live chat, WhatsApp, or email, the content of those communications is stored on our systems for a period of up to 36 months. This data is used to resolve disputes, improve support quality, and maintain a record of any instructions or agreements made during support interactions.
Note on Sensitive Data: 8ubd does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is contained in standard government-issued identity documents. If your NID or passport document incidentally contains such information, it is stored solely for identity verification purposes and is not processed for any other purpose.
How We Use Your Data
8ubd processes your personal data only for specific, legitimate purposes. We do not use your data for purposes that are incompatible with the reason for which it was originally collected. The following table outlines the primary purposes for which we process personal data and the lawful basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, device data | Contract performance |
| Identity verification (KYC) | NID / passport scan, name, date of birth | Legal obligation |
| Processing deposits and withdrawals | Payment data, account balance | Contract performance |
| Fraud detection and prevention | IP address, device data, behavioural data | Legitimate interest |
| Responsible gaming monitoring | Behavioural data, deposit history | Legal obligation / legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Promotional communications | Email address, phone number | Consent (opt-in) |
| Platform analytics and improvement | Behavioural data, technical data | Legitimate interest |
| Legal compliance and reporting | All relevant data categories | Legal obligation |
Marketing Communications
If you have opted in to receive promotional communications during registration or through your account settings, 8ubd may contact you by email or SMS with information about bonuses, seasonal promotions (such as BPL cricket season offers, Eid promotions, or Pohela Boishakh special events), and new game launches. You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting support at [email protected].
Automated Decision-Making
8ubd uses automated systems to detect unusual account behaviour, including patterns consistent with bonus abuse, money laundering, or underage gambling. Where an automated system flags an account for review, the matter is escalated to a human member of the compliance team before any account action is taken. Players have the right to request human review of any decision that significantly affects their account.
Data Sharing and Third Parties
8ubd does not sell, rent, or share your personal data with third parties for their own marketing purposes. We share personal data only in the following limited circumstances, and only to the minimum extent necessary:
- Payment Processors: We share payment-relevant data with our integrated payment processors (bKash, Nagad, Rocket, Upay, Visa/Mastercard acquiring banks) solely to execute deposit and withdrawal transactions. These processors operate under their own privacy policies and are independently responsible for their data handling practices.
- Identity Verification Providers: KYC documents may be processed by third-party identity verification services contracted by 8ubd. These providers are bound by strict data processing agreements and may not use your data for any purpose other than identity verification on 8ubd's behalf.
- Game Providers: When you play a game powered by a third-party provider such as Pragmatic Play, Evolution Gaming, Spribe, Microgaming, NetEnt, or Ezugi, limited session and wagering data is shared with that provider to facilitate gameplay. Game providers do not receive your full registration profile.
- Analytics Services: Aggregated and anonymised usage data may be shared with analytics service providers to help us understand platform performance. This data does not contain personally identifiable information.
- Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where we are legally required to do so, or where disclosure is necessary to prevent fraud or protect the safety of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of the 8ubd platform or its operating entity, your personal data may be transferred to the successor entity. You will be notified of any such transfer and given the opportunity to request deletion of your data.
All third-party service providers who process personal data on behalf of 8ubd are required to enter into data processing agreements that obligate them to protect your data, use it only for specified purposes, and apply security standards no less stringent than those applied by 8ubd itself.
Cookies and Tracking Technologies
8ubd uses cookies and similar technologies — including local storage and session tokens — to operate the platform, remember your preferences, maintain your login session, and gather anonymous analytics about how the platform is used. This section explains what types of cookies we use and how you can manage them.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain login sessions, remember account state, prevent cross-site request forgery (CSRF), enable secure payment flows | Session / up to 24 hours |
| Functional | Remember your game preferences, language settings, and notification preferences | Up to 12 months |
| Analytics | Measure page load times, identify navigation bottlenecks, track aggregate game play counts to improve platform performance | Up to 24 months |
| Security | Detect suspicious login attempts, identify device fingerprints associated with known fraud patterns | Up to 6 months |
What We Do Not Use
8ubd does not deploy third-party advertising cookies, cross-site tracking pixels from social media platforms, or any cookie technology designed to build a behavioural advertising profile of you across other websites. Our cookie footprint is limited to what is needed to operate a secure, functional gambling platform.
Managing Cookies
You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, block only third-party cookies, or clear existing cookies. Please note that disabling strictly necessary cookies will prevent 8ubd from maintaining your login session and will significantly impair the platform's functionality. Analytics and functional cookies can be disabled without affecting core account features.
Data Retention and Storage
8ubd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of data we hold:
- Account Registration Data: Retained for the duration of your active account, plus 5 years following account closure, to comply with anti-money laundering record-keeping requirements.
- KYC and Identity Documents: Retained for a minimum of 5 years from the date of submission, or longer if required by applicable financial regulations.
- Transaction Records (deposits, withdrawals, bet history): Retained for 7 years from the date of each transaction to satisfy financial reporting and audit obligations.
- Customer Support Communications: Retained for 36 months from the date of the most recent interaction in a support thread.
- Device and Technical Logs: Retained for 12 months from the date of generation.
- Marketing Consent Records: Retained for the duration of your account plus 3 years after account closure, to demonstrate consent compliance.
All personal data is stored on servers located in secure data centres. 8ubd applies appropriate physical, technical, and organisational security measures to protect stored data against unauthorised access, accidental loss, destruction, or disclosure.
Data Residency: 8ubd's primary data storage infrastructure is hosted in data centres operating under industry-standard security certifications. While the platform serves players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, and Rangpur — data may be stored or processed in server facilities outside Bangladesh. Where data crosses international borders, 8ubd ensures that equivalent data protection standards apply.
Data Security Measures
Protecting your personal data is one of 8ubd's highest operational priorities. We implement a layered security architecture designed to prevent unauthorised access, data breaches, and fraudulent account activity. Our key security measures include the following:
- TLS/SSL Encryption: All data in transit between your device and 8ubd servers is encrypted using TLS 1.2 or higher. The 8ubd platform enforces HTTPS across all pages and API endpoints.
- Encryption at Rest: Sensitive data fields — including NID document scans, payment method details, and password hashes — are encrypted at rest using AES-256 encryption.
- Password Security: User passwords are never stored in plain text. Passwords are hashed using a modern cryptographic hashing algorithm with per-user salting before storage.
- Access Controls: Access to personal data within 8ubd's internal systems is granted on a strict need-to-know basis. Staff access is logged, and privileged access to production data stores requires multi-factor authentication.
- Fraud Detection Systems: Automated systems continuously monitor for suspicious activity including unusual login locations, rapid deposit-and-withdrawal cycles, and multiple account creation attempts from the same device or IP address.
- Regular Security Audits: 8ubd conducts periodic security assessments of its platform and data handling practices. Identified vulnerabilities are prioritised and remediated according to their assessed severity.
Data Breach Response
In the event that 8ubd becomes aware of a data breach that is likely to result in a risk to the rights and freedoms of affected players, we will notify affected users without undue delay. Notification will be sent to the email address registered on the affected account and will include a description of the nature of the breach, the categories of data involved, and the steps 8ubd has taken and is taking to address the breach.
Your Rights Over Your Data
As a player on the 8ubd platform, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, contact the 8ubd support team at [email protected]. We will respond to all valid requests within 30 calendar days of receipt.
- Right of Access: You may request a copy of all personal data that 8ubd holds about you. We will provide this in a structured, commonly used format.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. Minor corrections (such as a spelling error in your name) can often be handled directly through account settings.
- Right to Erasure: You may request the permanent deletion of your personal data. This right is subject to our legal obligation to retain certain data (such as transaction records and KYC documents) for regulatory compliance periods. Data that must be retained for legal reasons will be anonymised or isolated rather than deleted outright.
- Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
- Right to Data Portability: You may request that we provide your personal data in a machine-readable format so that it can be transferred to another service provider.
- Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, though such objections are subject to our assessment of whether our interests override your rights in the specific context.
- Right to Withdraw Consent: Where we process your data on the basis of consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
To submit a data rights request, email [email protected] with the subject line "Data Rights Request" and include your registered name, account username, and the specific right you wish to exercise. We may need to verify your identity before processing the request. We do not charge a fee for standard data rights requests.
Updates to This Privacy Policy
8ubd reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes to the services we offer. When material changes are made to this policy, we will notify active players by displaying a prominent notice on the 8ubd platform and, where appropriate, by sending a notification to the email address registered on each player's account.
The effective date at the top of this document will be updated each time a revision is published. We encourage you to review this Privacy Policy periodically to stay informed about how 8ubd protects your information. Your continued use of the platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes.
If you have questions or concerns about any aspect of this Privacy Policy, or if you wish to exercise any of your data rights, please contact the 8ubd support team. Our agents are available 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6), via live chat on the platform, via WhatsApp at +880 1700-000000, or by email at [email protected].
Play Safely and Confidently at 8ubd
Your data is protected. Your identity is secure. Now enjoy Bangladesh's favourite online casino — cricket betting, slots, live casino, and more. 18+ only. Please play responsibly.
Login to 8ubd Explore Casino Cricket Betting Responsible Gaming